We are serious about maintaining a safe and pleasant environment for both our clients and staff. In order to do so, please read the following protocols for before, during and after your class.
We thank you for your compliance with the above and if you have any questions or concerns about our studio policies that you would like to discuss, please feel free to contact Claire.
To cancel a group class booking, you must contact the studio within 12hrs of your appointment. You will then be given a swap/pass to do the class at a later date. Cancellations made with less than 12hrs notice will incur the full cost of the class booked.
If you are booked in for a private session, 1:1 or 2:1, and you need to cancel, you are required to give 12hrs notice also. If you cancel within 12hrs you will be required to pay 50% of the cost of the session.